Patient Access Guide
How to Access Our Services
Our NHS services are free at the point of care. The referral route depends on the service: GP e-RS for Urology and Gynaecology, and professional-source referrals for Continence & Stoma. We cannot accept self-referrals.
GP reference code: LHCD Oldham
Choose the right referral route
Urology & Gynaecology
Your GP submits a referral through NHS e-RS for these consultant-led services.
Continence & Stoma
Professional-source referrals from schools, care homes, social services, health workers, district nurses and GPs. No self-referrals.
Important Notice for Patients and GPs
Urology and Gynaecology are consultant-led NHS services accepting GP referrals through NHS e-RS. Continence & Stoma accepts referrals from schools, care homes, social services, health workers, district nurses and GPs. We cannot accept self-referrals.
Your Consultation
What to Expect at Your Appointment
Your appointment is handled with the highest level of dignity, privacy, and clinical expertise. Here is how your clinic visit will run:
Clinical Consultation
You’ll meet with an NHS Consultant or Accredited Specialist Nurse who will carefully review your history and perform any necessary physical examinations.
Diagnostic Investigations
Diagnostic investigations are arranged according to clinical need and the relevant pathway.
Clear Care Plan
We agree a tailored care plan, answer your questions and communicate outcomes to your GP or referring professional.
Frequently Asked Questions
Patients Help & Support
How long will I wait for an appointment?
Waiting times vary according to clinical need and the relevant pathway. Our team will provide appointment details after reviewing your referral.
Where are you located?
Our primary outpatient clinic is located at 15 Market St, Royton, Oldham, OL2 5QA. There is accessible parking nearby.
What should I bring to my appointment?
Please bring a list of your current medications, your referral letter (if provided by your GP), and any relevant symptom diaries or notes.
Can I self-refer?
We cannot accept self-referrals. Urology and Gynaecology require a GP referral through NHS e-RS. Continence & Stoma referrals can come from schools, care homes, social services, health workers, district nurses and GPs.
Do I need to pay for any diagnostic tests?
No. All care, examinations, and community diagnostics provided by LHCD are fully funded by the NHS and free at the point of care.
Our Location
Royton Clinic Location
We operate in a clean, modern, accessible high-street space in the heart of Royton community.
Lancaster House Clinical Suite
15 Market Street, Royton
Oldham, Greater Manchester
OL2 5QA
Monday – Friday
8:00 am – 4:30 pm
Saturday
9:00 am – 1:00 pm
Sunday
Closed